AI Assist
AI Assist
Thread tools
Ask Thread
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User Profile & Preferences Notifications Workspace Workspace Settings Billing & plan Admin Audit & ComplianceChoose a queue view to review priority, ownership, and message state.
Select a thread to read messages.
Owner, queue, priority, and policy state appear here.
Summaries, routing, replies, and thread Q&A.
AI Assist
Open a thread to pull out the key points and next steps.
Classify the thread so it lands with the right team.
Generate short replies you can drop straight into a draft.
Ask Thread
Answers stay grounded in the current mailbox and folder.
Settings
Control the inbox, compose behavior, images, notifications, shortcuts, signatures, and vacation replies.
Operations
Response time, SLA risk, workload, workflows, and notifications.
Connect account domains, create mailboxes, and verify sending without leaving setup.
Add APP_MAIL domains and inspect their verification state.
Use delegated for customer DNS and full for HexaVox-managed DNS.
| Domain | Setup | Status | Active | |
|---|---|---|---|---|
| Domain list is loading. | ||||
Select a domain to inspect DNS setup.
| Type | Host | Value | Required | Source | Detected | Notes |
|---|---|---|---|---|---|---|
| DNS records will appear here. | ||||||
Create users, create mailboxes, and manage access.
Initial users with access
This signs the user out everywhere.
Draft a governed business message with policy checks before delivery.
To, Subject, and Message are required before Send.
Add a To recipient.
Add a subject.
Write the message here. Add files in the attachment area below.
Add message text.
Up to 10 files. PDFs, images, docs, and spreadsheets are scanned before delivery.
No files attached yet.
Delivery policy, retention, and audit are verified before send.
AI Assist
Calendar Handoff
Capture the customer, time, and next action while the thread context is still fresh.