Calls

Queue, dial, and follow up from one place.

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Overview

Desk

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Offline Queue: 0 waiting Active: 0 calls

Today

Your voice desk is ready

Keep the queue visible and move quickly.

On A Call

Waiting

Missed Today

Average Handle

Calls

Queue & Follow-Up

Start with what needs action now.

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Recent

Activity Log

Recent calls, callbacks, and voicemail.

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Dialer

Dialer & Live Call

Offline

Status

Ready to talk

Keep the line ready and launch outbound calls fast.

Make A Call

Start Outbound

Browser Voice

Connect voice, then place outbound calls from the same control panel.

Outbound calls follow your current voice route. Keep browser voice connected for the cleanest operator handoff.

Dial

Agent Intro

Record this call

Browser Link

Sync

Client Identity

Softphone Status

Live Presence

Notes

Live notes & suggestions

Suggestions will appear here once live voice activity starts.

Calls

Desk

Your voice desk is ready

Queue & Follow-Up

Activity Log

Incoming HexaVox call

Setup & Routing

Readiness Checklist

Operator Profile

SIP App Access

Voicemail Delivery

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