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Voice workspace

HexaVox Voice

Live console

Calls

Queue, dial, and follow up from one place.

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Voice Guide

Overview

Desk

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Offline Queue: 0 waiting Active: 0 calls

Call Center Home

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Checking numbers, operators, routing, tests, and live operations.

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Setup & readiness details Routing, staffing, tests, and customer journey Review

Live Ops

Wallboard

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Test & Publish

Go-Live Checklist

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Setup Wizard

Number → Agents → Groups → IVR → Test → Publish

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Visual Flow

Customer Journey

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What Needs Action Now

Next Best Fixes

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Today

Your voice desk is ready

Keep the queue visible and move quickly.

On A Call

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Waiting

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Missed Today

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Average Handle

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Voice

Calls

Calls that need your attention appear here.

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Recent Activity Log Recent calls, callbacks, and voicemail. View history
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